The links above cover the most common requests. These cards explain what to do when a problem needs a little more context.
A link on a show page is broken
Start with the show page first, then send the broken destination and the correct one if the archive link is wrong.
Try another listen link or the official site link on that show page first.
If the archive link is wrong, send a correction with the bad URL and the right destination.
If Spotify, Apple Podcasts, or another platform itself is down, use that platform’s support.
A show is missing from the archive
Search is broader than title-only matching, but if the show is not here at all, the fastest fix is a new-show submission.
Try the exact title, then creator, then a broad tag or tonal phrase.
Browse collections if you remember the vibe, format, or runtime better than the title.
If it is still missing, submit it instead of waiting for it to appear on its own.
Search or filters returned nothing
Most dead ends come from stacking narrow filters when a broader search or collection would work better.
Remove filters one at a time until results reappear.
Switch from exact genre labels to broader tags, tones, or completion status.
Use collections when you want a group of shows rather than a strict filter set.
A show page has factual info wrong
Corrections are for objective metadata, even when the archive review or ratings stay exactly the same.
Use the correction form for links, creators, status, credits, episode counts, and similar fields.
Add a source when you can so the archive can verify the change faster.
Use creator verification only if you are the official source or representative.
My rating did not appear
Community ratings are publicly anonymous, but the backend keeps pseudonymous device/profile state so one device keeps one active vote per show.
Make sure the browser is not blocking the archive’s rating cookie.
Try the rating again from the same device if you meant to update or replace an earlier vote.
Read the cookies page if you want the exact storage behavior behind Community Rating.
Use the archive better
Find shows with less guesswork
The archive works best when you search by what you want to hear, not just by a title you remember.
Search beyond title
Try creator names, tonal phrases, status labels, and a few broad tags when the title is fuzzy or partly remembered.
Use collections
Collections group shows by mood, tone, or use case. They are often faster than building a search from scratch.
Show pages have more detail
When a card gets you close, open the show page for the full description, similar shows, runtime information, official links, and corrections.
Ratings and verification
Ratings and verification mean different things.
The archive keeps editorial ratings, listener ratings, and factual checks separate.
Archive Rating
The archive’s editorial view of storytelling, sound, originality, production, and staying power.
Community Rating
Publicly anonymous, pseudonymous ratings from listeners. They do not replace the archive’s editorial rating.
Creator Verified
A creator or official representative has confirmed some factual details. It does not mean they approved the ratings.
Imported
Objective metadata passed strict automated source checks, but the entry has not yet been individually checked by an archive maintainer. It has no Archive Rating or editorial verdict.
Archive Rating and Community Rating stay separate. Creator Verified confirms official facts; Imported describes automated source checking. Support, creator relationships, and verification do not change ratings or collection placement.
Common questions
FAQ
Short answers for the questions listeners ask most often while using the archive.
No. It only means the archive has official or representative confirmation for objective metadata such as links, credits, release status, or episode details.
Reviews, ratings, and collection placement stay editorially independent.
Try the title, creator, and a broad tag first. The archive is curated, so a show may still be missing because it has not been submitted yet or is still under review.
If it belongs here, use the missing-show form instead of waiting for it to appear on its own.
Yes. The correction workflow is designed for guest submissions. Provide the factual issue, the corrected information, and a source when possible.
Nothing auto-publishes. Corrections are reviewed before they change the archive.
Community Rating is publicly anonymous, but it still uses pseudonymous backend state and browser storage so one device can keep one active vote per show.
If the vote does not appear, make sure the archive’s cookie is not blocked, then try again from the same device. The cookies page explains the exact storage behavior.
No. The archive can help with its own links, metadata, and how shows are organized, but it cannot diagnose external platform playback, billing, login, or app-account issues.
Use the platform’s own support if the app is the problem. Use the archive correction form only if the outgoing link here is wrong.
Browser behavior
What the site remembers in your browser
The archive keeps the browser footprint small and documents the live behavior directly instead of hiding it behind vague policy language.
Community Rating uses a pseudonymous browser token plus a linked local profile id so one device can manage one active vote per show; the rating is publicly anonymous.
If you clear site data or block the archive’s cookie, ratings may stop working as expected.
Spotify, Apple Podcasts, and other platform playback or account problems are outside the archive’s control.
Next step
Need the right next step?
Use the form or page that matches the problem: corrections for factual issues, collections for discovery, and separate support pages for storage or platform limits.